Privacy Policy

SongNotes understands that your privacy is very important to you and that it is your right to control your personal information. We take your trust seriously and will never sell, rent, or otherwise disclose any of your personal information, including your email address, to any third party without your consent. Unless you give us specific consent to act otherwise, the following policies will govern how SongNotes handles the personal information that you provide to us.
The Purpose for Holding Your Data
We hold only the personal data we need as follows:
1. To Fulfill the Service You Have Signed Up For:
The legal basis for holding this data is that we require this data to fulfill the contract between you and us.
2. Marketing Communications:
Where you have given us permission, via signing up, we may use the email address you provided to email offers, platform updates, and other music promotion–related communications to you.
Personal data means “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.”
As such, we may hold your First Name, Last Name, Email Address, and basic account-related information.
Third Parties
We will never pass your personal data on to other companies (Data Controllers) for marketing purposes.
We may, from time to time, use third-party services (such as analytics, hosting, payment processors, or review systems), and these third parties will only receive the data necessary to provide their services.
We will never transfer your data outside of the EU where prohibited by applicable law.
How Long We Hold Your Data For
We hold your data for 6 years if your SongNotes account becomes inactive, in accordance with legal, accounting, and regulatory requirements.
Your Rights Regarding Your Data
Your rights are detailed below, together with our policy pertaining to each right:
The Right to be Informed
This is provided for under this Privacy Policy on the website.
The Right of Access
Your information is visible in the My Account section of the website. Alternatively, if you do not have access to the site, this information can be provided via email within 1 month of the request.
The Right to Rectification
Your data can be rectified in the My Account section of the website. Alternatively, if you do not have access to the site, this information can be updated via email within 1 month of the request.
The Right to Erase
This is subject to submitting a request, and we will respond on a case-by-case basis.
The Right to Restrict Processing
This is subject to submitting a request, and we will respond on a case-by-case basis.
The Right to Data Portability
Your data is visible in the My Account section of the website and can be copied directly. Alternatively, if you do not have access to the site, this information can be provided via email in CSV format within 1 month of the request.
Automated Decision Making or Profiling
We do not hold or process your personal data in any way that constitutes automated decision-making or profiling.
Information Storage
All information you provide to us is stored in the United States on secure servers protected in secure facilities, including firewall protection.
We do not store credit card details. Payment information is securely handled by our Payment Service Provider.
Cookies
SongNotes uses cookies to help speed up the login process and for security purposes. A cookie is a small amount of data that is sent to your web browser from a web server and stored on your computer.
SongNotes may store up to two types of cookies on your computer:
  1. A permanent cookie containing a unique ID so that you do not need to re-enter information every time you visit our site.
  2. A temporary session cookie that stores your browser’s session identification to help prevent unauthorized access to your account.
More detailed information on cookies may be found in the Help section of your web browser.
SongNotes’ website uses cookies (small text files stored on your computer). For more information about cookies, you can visit:
EU privacy law requires that we provide information about our cookies so you can make an informed decision about their use. Please note that some cookies are strictly necessary for site functionality (login sessions, account access, security). Disabling these cookies may prevent you from using the Site.
Information Sharing and Disclosure
SongNotes is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
a. SongNotes is required by law to disclose information.
b. Disclosure is necessary for the performance of our services (e.g., hosting, payment processing, analytics, fraud prevention).
c. SongNotes buys or sells subsidiaries or business units. In such cases, customer information may be transferred but will remain subject to this Privacy Policy.
Companies and individuals registered in the SongNotes Affiliate Program may receive aggregate, non-identifiable data about users they refer. No personally identifiable information is shared.
We may provide anonymous, aggregated analytics to partners or advertisers to help improve our services. We may also disclose anonymous customer feedback or statements, but never personal data tied to an identifiable user.
Security and Prevention Against Loss, Misuse, or Alteration of Information
Linked websites are not under the control of SongNotes, and we are not responsible for their privacy practices. Before sharing personal information on third-party sites, please review their terms.
SongNotes implements security technologies and internal guidelines to protect your data from unauthorized access or misuse. We continuously improve our security measures as technology evolves.
Data transmission uses secure servers and SSL encryption. While we take all reasonable precautions, no online transmission is ever 100% secure, and data is shared at your own risk.
Your SongNotes account is password-protected. Please keep your password confidential and notify us immediately of any unauthorized access or security breach.
Access to user data is limited to authorized SongNotes staff only. Regular backups are performed, and servers are housed in secure facilities.
Your Ability to Edit and Cancel Your Account
You can access My Account from any page on the site to update your personal details. All information is password-protected.
If you cancel your SongNotes account, it will be deactivated immediately. However, certain information may be retained for legal, accounting, or tax purposes.
Changes to This Privacy Policy
From time to time, SongNotes may review and update this Privacy Policy to reflect changes in our business or legal requirements. SongNotes reserves the right to modify this policy at any time.
Contact Details
If you have questions or concerns regarding this Privacy Policy, please contact SongNotes at:
📧 support@songnotes.io